Mariana Yates

Customer Experience Lead at Optify

Mariana Yates is a seasoned professional with extensive experience in customer experience and human resources. Currently serving as the Customer Experience Lead at Optify since March 2022, Mariana engages with sales, partners, and customers to enhance the value of Optify's coaching services. Previously, Mariana held key roles at Snagajob, including Implementation Consultant and Sr. Customer Experience Manager, overseeing project implementations and customer success for SaaS solutions. Mariana's background also includes roles in human resources at Avista Solutions, Inc., avVenta Worldwide, Good People Staffing, Labor Ready, and Alternative Staffing Inc., where responsibilities spanned policy development, recruitment, and branch management.

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