Sales Development Representative

Optimal Workshop is a Software as a Service (SaaS) company. We’ve been a leader in user experience (UX) tools for over a decade. Our suite of five specialised tools allows start-ups and Fortune 500 companies to test their websites, apps and products early, often and at scale — all in one place. We believe life on and offline should feel easy, even enjoyable. That’s exactly what we help our customers do — build better user  experiences. 

The purpose of the Sales Development Representative (SDR) role is to help drive awareness of Optimal Workshop within our target accounts and to help build a pipeline for our Account Executives. This is an integral part of our growing, passionate sales team.  

In this exciting role you’ll be responsible for generating and qualifying leads, having initial conversations with new and low touch prospects, and booking meetings for the account executives to help build their pipeline and meet our sales targets.

This may look like….

• Building and maintaining strong relationships with both sales and marketing, working collaboratively with them to develop and implement appropriate prospect communication plans and marketing campaigns.

• Identifying potential customer’s research related challenges aIdentify potential clients and build relationships with prospects. You will demonstrate impeccable communication skills, with a focus on lead generation and strategic outreach and will be comfortable communicating on the phone and via email.

• Utilisation of prospecting and research tools, and coordinating and collaborating with sales executives to qualify opportunities, prepare for and book meetings with target prospects using email, Linked in and Zoom.

• Conducting sales development best practices with email, phone, and social approaches using enablement technology to connect with new prospects.

• Managing, tracking, and reporting on all activities and results using Salesforce

• Strategising with team members to innovate & improve the overall sales development process.

What you’ll bring.. 

• A hunger for success

• Effective organisational skills.

• You will be a driven problem solver

• Impeccable communication skills

• Curiosity and an interest and understanding of emerging technologies and software.

• Highly organised, and data driven

• Past Sales/Customer Engagement experience or SDR experience would be preferred, but not mandatory.

• Knowledge of some prospecting tools like LinkedIn Sales Navigator would be preferred, but not mandatory

• Demonstrate an interest and understanding with emerging technologies and software, as our work revolves around the use of technology.

Why Optimal Workshop?

At Optimal Workshop, you’ll be well supported with the technology and equipment to do your best work. We offer a great remuneration package with benefits that support your health and wellness, and continuous improvement for your career growth and development. 

Our culture is one of high trust, support and collaboration. We aspire for everyone at Optimal Workshop to feel inspired, motivated, supported and challenged to learn, grow and do their best.   We’re also a friendly bunch and social events, (virtual and in-person), are high on the agenda too. 

At Optimal Workshop we put people at the heart of everything we do; the customers we serve, the internal team we support and the amazing talent we attract. If you like the sound of us, (and we hope you do), we’re growing at a fast rate so you’ll need to jump onboard with a backpack full of energy. In return, we’ll make you feel welcome and supported to do your best work, it’ll be a lot of fun too. 

We will be interviewing candidates as applications come through so get in quick to avoid missing out on this great opportunity.