Kim Hoang

Kim Hoang is an experienced professional currently serving as a Business Requirements and Operations Manager at OptioPay Group since April 2021. In this role, Kim Hoang focuses on translating business needs into User Stories, gathering requirements, and enhancing operational processes while bridging the gap between business and technology. Prior experience includes positions such as Operations Manager at PaulCamper and Operations Specialist at Factory Berlin, alongside various roles in operations and design across multiple companies. Kim Hoang holds a Bachelor of Design in Conceptual Design and Creative Writing from Gerrit Rietveld Academie and has furthered design education through an exchange program at the University of Gothenburg.