Kim Bullock

Kim Bullock is an experienced professional in client experience and product management, currently serving as the Director of Client Experience at Optum. Prior to this role, Kim contributed to various organizations, including serving as a Volunteer Staff member at Lovelane Special Needs Horseback Riding Program, and held positions at MassMutual as Digital Product Lead and at Empower Retirement in Product Management - Customer Experience. Kim also worked as a Solution Architect at ProcessUnity, Inc., showcasing a diverse skill set in both client engagement and product development.