Makoto Kobayashi

Makoto Kobayashi has a diverse work history with experience in various roles and industries. Most recently, in 2023, they held the position of COO/CBO at Orb, Inc. Prior to that, in 2022, they worked as a Delivery Manager at Klarna. From 2018 to 2022, they were employed at Appier, where they held multiple positions including Presales Manager, Senior Manager of Customer Success Management, Japan, and Customer Success Manager. At Appier, they assisted clients in expanding their usage of AI marketing tools, provided consultation for integrating client data into machine learning input, and offered guidance on improving customer experience. Before that, from 2017 to 2017, they worked as a Sales Engineer at WingArc1st Inc., where they provided BI solutions and technical support. From 2014 to 2017, they held the roles of Project Manager, Solution Architect, and Chief Product Technical Support at Teknowmics K.K, where they provided customization services for document management solutions, managed offshore teams, and conducted negotiations with both customers and internal teams. Prior to that, from 2011 to 2014, they worked at iDeep Global Labs Corporation as a Technical Support specialist and later as a Product Manager, where they handled onsite troubleshooting, provided technical materials for presentations and education, and managed a web-based conference solution. Makoto also worked as a Senior Java Developer at Fujisoft Incorporated from 2007 to 2009 and as a Senior Java Developer at 株式会社ジーン in 2009. Earlier in their career, from 2005 to 2006, they worked as a Java Developer at P&Wソリューションズ, where they were responsible for implementing additional functionalities.

Makoto Kobayashi attended Meiji University from 2000 to 2005, where they pursued a degree in Science and Technology. Their field of study during this time was also Science and Technology.