Scott Worley

Scott Worley has extensive experience in technical support and customer service, currently serving as a Site-Support Engineer (Pre-Flight) at Apple since August 2013, providing advanced support for iOS, MacOS, and hardware troubleshooting. Prior roles at Apple include Customer Relations, Genius, and AppleCare Phone Support Specialist, where Scott excelled in problem-solving and training initiatives. Additional experience includes positions as Swing Manager at McDonald's, Lead Technician at Wireless Revolution, and Wireless Consultant at Best Buy. Educational credentials include a Master of Science and Bachelor of Science in Cybersecurity and Information Assurance from Western Governors University, complemented by an Associate of Science in Political Science and Government from Northeast State Community College. Scott is also a member of the Order of the Sword and Shield since May 2021.