Zachary Caputo

Zachary Caputo, PMP, currently serves as the Director of CX at Origin 63, where responsibilities include creating and implementing customer-centric strategies and collaborating with various teams to enhance the customer journey. Previous experience includes roles as a Senior Technical Program Manager and Technical Program Manager, focusing on strategic leadership, project management, and risk mitigation for complex technical programs. Prior to that, Zachary held the position of Account Manager at American Customer Care, where client relations were strengthened for multiple Fortune 500 accounts. Additional experience includes roles as a Mandarin Chinese Translator and Program Director in educational settings, along with an academic background that includes a Bachelor of Arts in Chinese Language and Literature, Asian Studies, and International Relations from Penn State University.