Carmen Cascajo Moro

Customer Success & Users Helpdesk at ORQUEST

Carmen Cascajo Moro has a diverse work experience in various roles and industries. Carmen has recently worked at ORQUEST as a Customer Success & Users Helpdesk, where they currently hold a position. Prior to that, they worked at Amovens as a Key Account Specialist. Carmen also gained experience at Aspen Institute España as an Assistant Programs, where they were involved in program development and execution, conference organization, and communication strategy. Earlier in their career, they worked at Uber as a Customer Success Specialist, and at Centro de Formación Padre Piquer as a Practicing Spanish Language and Literature Teacher. Overall, Carmen has demonstrated a strong commitment to customer satisfaction and program support throughout their work experience.

Carmen Cascajo Moro's education history begins in 2011 when they enrolled at the Universidad Autónoma de Madrid for a Bachelor's degree in Ciencias y Lenguas de la Antigüedad, with a field of study in Humanidades/Estudios humanísticos. Carmen completed this program in 2016.

In 2016, Carmen pursued a Master's degree in Profesor de Secundaria Obligatoria y Bachillerato at the Universidad Pontificia Comillas, specializing in Education. Carmen completed this program in 2017.

The following year, in 2017, Carmen received a scholarship to study Filología (griego moderno) at the University of Ioannina, which they completed in 2018.

In 2020, Carmen attended EAE Business School, where they obtained a Master's degree in Corporate Communication and CSR (Corporate Social Responsibility) in the field of Communication. Carmen completed this program in 2021.

Carmen also holds additional certifications, which include "Cómo elaborar un plan de comunicación," "Managing Stress for Positive Change," and "Técnicas innovadoras de atención al cliente." All of these certifications were obtained in March 2020 through LinkedIn.

Links

Timeline

  • Customer Success & Users Helpdesk

    May, 2023 - present

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