Pratik Vaghasia

Pratik Vaghasia has a diverse work experience spanning different roles and sectors. Pratik is currently working as a Network Support Engineer at Orro Group since January 2023. Prior to that, they worked at Eastern Health as a Technical Support Specialist from July 2022 to March 2023.

Before their role at Eastern Health, Pratik worked at Austin Health as an IT Service Owner from August 2020 to December 2022. In this role, they handled troubleshooting software and hardware issues, performed upgrades and installations, maintained network security, and supported various medical applications.

Pratik also worked as a Level 1 Support Engineer at Melbourne Sexual Health Centre from May 2020 to August 2020. Pratik provided first-level support to users, installed and maintained network devices, and handled various technical issues.

Prior to that, Pratik worked as a Level 1 Support Analyst at Fastrack Technology from November 2019 to February 2020. Pratik'sresponsibilities included providing IT support, recording and investigating tickets, and troubleshooting VPN and network issues.

Pratik's early work experience includes a role as a Trainee Instructional Writer at Praxis Interactive Services from December 2015 to January 2017. In this role, they developed coursework material, trained new employees, and collaborated with internal and external stakeholders.

Overall, Pratik has gained extensive experience in network support, technical support, IT services, troubleshooting, and customer service in various organizations.

Pratik Vaghasia's education history begins with a Diploma in Electrical, Electronics, and Communications Engineering from Pravin Rohildas Patil Polytechnic, which they obtained from 2009 to 2012. Pratik then pursued a Bachelor's degree in Electrical, Electronics, and Communications Engineering from Careers for Engineering Students between 2012 and 2015. Pratik further expanded their knowledge by pursuing a Master's degree in Computer Systems Networking and Telecommunications from La Trobe University from 2017 to 2019. In addition to their formal education, they also obtained a certification in Effective Communication Skills - Competency Achieved from Monash Professional Pathways in July 2020.