Edel Angelo Galon

Edel Angelo Galon is a seasoned professional with extensive experience in technical support and customer service. Currently serving as a Senior Technical Support Representative at Orum since December 2023, Edel previously held roles as a Customer Service Specialist (Tier 2) at CloudTalk, providing technical assistance and fostering client relationships. Prior to that, Edel worked in operations support at Zohr, addressing customer inquiries and processing orders, and served as an English Trainer at Bizmates Philippines, Inc., focusing on business English communication. Additional experience includes roles in gaming support at 5CA and trainer support at Bizmates, demonstrating a strong ability to implement policies and enhance operational efficiency. Edel began a career in environmental research with the Department of Environment and Natural Resources while pursuing a Bachelor of Science in Biology from De La Salle University.