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Nikka Baldwin

Client Success Manager at Oryx Dental Software

Nikka Baldwin began their work experience in 2004 as a Certified Dental Assistant/Office Manager for Dr. Charles Gallagher & Dr. Robert Supple. Nikka held this position until 2010. From 2015 to 2017, they worked as a Lead Dental Assistant for Dr. Tim Kelly. In 2017, Nikka joined Slaman and Associates as a Dental Office Manager, where they managed staff, finances, and patient relationships. Nikka implemented new strategies to increase Google reviews and developed a system for collecting copays. In 2019, they joined Oryx Dental Software as a Client Success Manager, responsible for developing and executing sales strategies, optimizing customer onboarding processes, and collaborating with stakeholders and engineering teams for product development. Nikka was promoted to Senior Client Success Manager, acquiring 300 new dental users in three years. Nikka also supervised and trained 15 team members.

Nikka Baldwin's education history includes obtaining a degree in Community Health from The University of New Mexico between 2009 and 2013. During this time, they specialized in Dental Public Health and Education. Additionally, they pursued further education in Public Health Education and Promotion at The University of New Mexico, although the specific start and end dates for this program are not provided.

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Timeline

  • Client Success Manager

    July, 2019 - present