Tanvir Alam is an accomplished professional with extensive experience in retail management and customer service. Currently serving as Assistant Manager at Oscar Wylee since January 2023, Tanvir leads a store team to deliver exceptional customer experiences while ensuring compliance with company policies and optimizing operational efficiency. Previous roles include Customer Service Specialist and Sales Associate positions at ZARA SA and The Brick, where Tanvir focused on customer engagement and retail operations. Prior experience in market research and strategic marketing was gained at Square Toiletries Limited and MRCB Ltd., where Tanvir managed teams and collaborated with cross-functional departments. Tanvir holds a Bachelor of Business Administration and a Master of Business Administration in Marketing from Daffodil International University and BRAC University, respectively.
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