Claudia Madrigal

Product Support Manager at OstraSecurity

Claudia Madrigal has been working in the professional world since 2005. Claudia began their career as a Teacher/Advisor at Kato Public Charter School. In 2018, they moved to Enable My Child, where they held the roles of Director of Provider Relations and Manager of Brand Communications/Operations. Currently, they are employed at Ostra Cybersecurity as a Product Support Manager and Executive Admin/Project Manager.

Claudia Madrigal is currently enrolled in the University of St. Thomas - Opus College of Business, where they are pursuing a Certified Professional Project Manager (CPPM) and Certified Agile Professional (UST-CAP). Claudia has also taken courses at Hamline University and Minnesota State University, Mankato, where they received their Bachelor's degree in Social Studies Education and Psychology. Additionally, Madrigal has obtained numerous certifications from LinkedIn, including Smartsheet Tips and Tricks, IT Service Management Foundations: Change Management, IT Service Management Foundations: Measures and Metrics, IT Service Management Foundations: Problem Management, IT Service Management Foundations: Tools, Learning Microsoft Dynamics 365: The Basics, Microsoft Bookings Essential Training, Becoming an Agile Coach, Magento Community Edition 2 Essential Training, Business Development: Strategic Planning, Certified Agile Practitioner (UST-CAP), Certified Professional Project Manager (CPPM), Effective Listening, Facilitation Skills for Managers and Leaders, Motivating and Engaging Employees, Operational Excellence Foundations, SharePoint 2019 Essential Training: The Basics, SharePoint Advanced: Document Creation and Automation, SharePoint: Compliance Management, and Six Sigma Foundations.

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Timeline

  • Product Support Manager

    October, 2022 - present

  • Executive Admin/Project Manager

    April, 2021