Lavikshan Akash

Lavikshan Akash is an accomplished professional with extensive experience in data services and customer support, currently serving as Manager - Data Services at Otelier since March 2020. Key achievements include managing a team of over 20 Data Service Specialists, maintaining a data accuracy rate exceeding 90%, and ensuring over 90% customer satisfaction. Previously, Lavikshan held roles as Senior Consultant and Senior Executive in Managed Services, focusing on quality control and team development. Earlier experiences include positions at Peercore Nexgen Software and Legacy Health, where Lavikshan effectively managed customer ticket resolutions and trained new staff. Lavikshan is pursuing a BSc in Cyber Security & Digital Forensics at Kingston University, following a BTEC HND in Computing and System Development.