Renata Moreira

Head Of Customer Service - Latam at Oterra

Renata Moreira has extensive work experience in various customer service and management roles.

Renata currently works at Oterra as the Head of Customer Service - LATAM and previously served as the Customer Service LATAM Manager. Prior to that, they worked at Viscofan as a Customer Service Supervisor.

Renata also has experience at Rockwell Automation as a Customer Care Team Leader and at Aché Laboratórios as a Customer Service Coordinator.

Renata'searliest work experience was at Ajinomoto do Brasil Industria e Comércio de Alimentos Ltda., where they held various roles including Customer Service South America Manager, Customer Service & Operation Senior Supervisor, Foreign Trade Supervisor, and Foreign Trade Analyst.

Renata started their career as a Trainee at Scania Latin America, where they learned all operational activities in the Export After-Sales routine. Renata also worked as a Trainee at Villares Metals.

Renata has a strong background in customer service, team leadership, and process improvement. Renata has a proven track record of maintaining positive relationships with customers and driving customer satisfaction.

Renata Moreira completed their education with a Master of Business Administration (MBA) in Project Management from Ibmec in 2021. Renata previously obtained a Technician degree in Foreign Trade from Universidade Paulista in 2007. Renata'sundergraduate studies were in Business Administration, which they pursued at Universidade Metodista de São Paulo from 1999 to 2002.

Links

Previous companies

Rockwell Automation logo
Ache logo
Viscofan logo
Scania logo
Villares Metals S.A. logo

Timeline

  • Head Of Customer Service - Latam

    December, 2022 - present

  • Customer Service Latam Manager

    July, 2021