Marcus Serra is currently the Head of Quality & EHS at Otis Elevator Co., where they oversee multiple quality-related departments. Previously, they served as a Senior Manager for Plant Quality Assurance and Project Management Quality at Robert Bosch Automotive Steering GmbH, managing significant purchasing volumes and leading complex quality analyses. Marcus also worked as the Leiter Lieferantenqualität at ZF Lenksysteme GmbH, focusing on supplier quality and performance. Their foundational education includes a State-Certified Engineer degree in Mechanical Engineering from Staatliche Technikerschule Berlin and an IHK Facharbeiter certification in Industrial Mechanics.
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