Thibaut Martin

Head of CX at Otrium

Thibaut Martin is currently the Head of CX at Otrium. Prior to this, they worked for Google as a GMP Customer Manager from June 2015 to January 2020. In this role, they were responsible for consulting enterprise advertisers on their Search activities investments across all available Search engines, leveraging the power of Google Marketing Platform tools. Thibaut was also responsible for translating top tier advertisers' business objectives into actionable Tech solutions to achieve higher performances on Search activities. Thibaut managed a $130M yearly spend for top FR advertisers in Travel, Finance and Retail industries. During their time at Google, Thibaut grew their portfolio features maturity by 7ppts in 2019 with a target of 3ppts. Thibaut also drove agencies growth through dedicated trainings and roadshows in country.

Before joining Google, Thibaut was a Lead Project Manager at Renault SAS from April 2015 to May 2015. Thibaut also has experience as a Digital Marketing and Web Performance Intern at Renault - Digital Factory from June 2014 to November 2014. In addition, Thibaut has experience as a Marketing Development Assistant (Intern) at Yamaha Motor France from June 2012 to August 2012, and as an Internet Marketing Intern at Delux Deco UK from January 2013 to June 2013.

Thibaut Martin has a Master of Science in Marketing Management from EDHEC Business School, as well as a Bachelor of Business Administration in Marketing, Media & Communication from the same school. Thibaut also has a certification in Agile Foundations from LinkedIn, a certification in Six Sigma Foundations from LinkedIn, a certification in Transitioning from Waterfall to Agile Project Management from LinkedIn, a Google Analytics Certification from Google, a Google Adwords Certification from Google, and a YouTube Certified from YouTube.

Their manager is Milan Daniels, Co-CEO & Co-Founder. Some individuals on their team include Denise Scholtes - CX Marketing, Training & Content Specialist, Charlotte van den Belt - CX, Training & Quality Team Manager, and Britt Benninga - Enterprise Partner Success Manager. Some of their coworkers include Renée Bekker - Head of Logistics, Rutger Pruijs - Visual Merchandising, and Sakshi - VP, Growth.

Timeline

  • Head of CX

    Current role