OTRS Group
Melanie Zimmermann currently serves as a Junior Strategic Finance Manager at OTRS Group, a position held since November 2023. Previous experience includes a role as a working student in digital banking sustainability at PPI AG, where the development of a database for a sustainable banking app was undertaken. Additionally, Melanie worked as an exam correction assistant and tutor for "Corporate Taxation I" at Darmstadt University of Applied Sciences. Other relevant positions include a working student in controlling at Röhm, assisting with fixed cost planning and variance analysis, and an internship in audit and assurance at Deloitte, supporting the audit of financial statements. Melanie also gained experience in headhunting at AMC, conducting research and candidate outreach. Academic qualifications comprise a Master of Science in Business Administration with a focus on Financial Leadership and a Bachelor of Applied Science in Business Administration, both from Darmstadt University of Applied Sciences.
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OTRS Group
OTRS Group is the manufacturer and the world's largest provider of the service management suite OTRS, awarded with the SERVIEW CERTIFIED TOOL seal of approval. It offers companies industry-independent solutions for structured communication in customer service, IT service management and security management. In addition to the core product OTRS, the security solutions STORM and CONTROL ensure efficient cybersecurity incident management and transparent documentation in accordance with standards such as ISO 27001. Among its customers are Lufthansa, Airbus, IBM, Porsche, BSI (Federal Office for Security in Information Technology), Max Planck Institute, Toyota and Hapag Lloyd. OTRS is available in 40 languages. The company consists of OTRS AG and its six subsidiaries OTRS Inc. (USA), OTRS S.A. de C.V. (Mexico), OTRS Asia Pte. Ltd. (Singapore), OTRS Asia Ltd. (Hong Kong), OTRS do Brasil Soluções Ltda. (Brazil) and OTRS Magyarország Kft. (Hungary). OTRS AG is listed on the basic board of the Frankfurt Stock Exchange. For more information, see www.otrs.com. Impressum: https://otrs.com/impressum/