KS

Kam Singh

IT Service Desk Engineer at Our Future Health

Kam Singh has a diverse work experience in the field of IT support. Kam is currently working as an IT Service Desk Engineer at Our Future Health UK, where they provide IT support to staff members across the UK. Previously, Kam worked as a 2nd Line Support Engineer at the Serious Fraud Office, providing IT technology support to lawyers, accountants, and investigators.

Prior to that, Kam held the position of Senior First Line Service Desk Engineer at Tottenham Hotspur Football Club, where they provided support for Windows and Apple desktops/laptops and managed iPhones and iPads. Kam also worked as an IT Service Desk Senior Associate on a short-term contract at International Financial Data Services, providing application support to clients such as RBS, Santander, JP Morgan Chase, and Merrill Lynch.

Kam has also gained experience at Wolters Kluwer Health as an IT Assistant, providing support to staff globally in various departments. Kam worked as an IT Digital Support at The Prince's Trust, providing IT support to over 2500 users across multiple offices and training team members on hardware and software usage.

Additionally, Kam has volunteered in various IT roles. Kam served as an IT Trainer at Newham NDP Charity, training community members on using iPads and mobile devices. Kam also worked as a volunteer IT Support Technician at Newham Council, providing IT support to the organization.

Kam's earliest work experience includes a temporary role as a Sales Advisor at PC World, where they communicated with customers and recommended technology products. Kam also volunteered as an IT Trainer at Newham NDP Charity, teaching community members about mobile devices and Internet usage.

Overall, Kam Singh has a strong background in IT support, with experience in various organizations and volunteer roles. Kam possesses skills in hardware and software support, training, and customer service.

Kam Singh's education history begins in 2004 when they enrolled at the University of Greenwich. They pursued a Bachelor's degree in Business Studies and completed their studies in 2007. After this, in 2016, Kam obtained two certifications from CompTIA: the CompTIA A+ Essentials 901 and the CompTIA A+ IT Technician 902. In 2016 and 2017, Kam furthered their education by attending CompTIA A+ training. Finally, in 2018, Kam completed an ITIL (R) Foundation course at QA Training in London.

Links

Timeline

  • IT Service Desk Engineer

    November, 2022 - present

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