Simon Hetzel

Simon Hetzel has a diverse work experience in the field of Dynamics 365/Power Platform consulting and development. Simon has worked as a Dynamics 365/Power Platform Consultant at Our Future Health UK since 2022. Prior to that, they were a Dynamics 365/Power Platform Developer at the University of Surrey from 2021 to 2022, where they focused on stabilizing and enhancing the deployment of Dynamics 365 Customer Service. Simon also introduced ALM processes and resolved data protection issues.

Simon also worked as a Dynamics 365/Power Platform Consultant at NashTech Limited in 2021, where they advised on improving the global Dynamics 365 Sales deployment and implementing better ALM practices. Simon was involved in Azure DevOps, Git submodules, and discovery of unrecorded customizations.

In 2020, Simon worked as a Dynamics 365/Power Platform Consultant at Tisski, where they replaced MS Access-based applications with Dynamics 365/CDS/PowerApps for a defense sector client. Simon conducted workshops and analysis to gather requirements for an initial Minimum Usable Product (MUP).

Prior to that, Simon worked at Tisski Ltd in 2020 as a Dynamics 365CE/CRM Consultant. Simon was responsible for three remote go-lives of Case Management systems based on Dynamics 365 Customer Service App for public sector investigatory clients. Simon extensively used Power Automate and Azure DevOps for ALM and data migration tasks.

Simon's work experience also includes roles such as CRM Manager/Dynamics 365CE Consultant at the Royal Osteoporosis Society in 2018, Dynamics 365CE/CRM Developer at King's College London in 2018, Dynamics 365CE/CRM Solution Architect at Rotork in 2017, Microsoft Dynamics CRM/365 Consultant at Simple Simes in 2016, and Microsoft Dynamics CRM Consultant at Ascentric/RLPS, Royal London Group in 2016.

Simon Hetzel completed their education in a chronological order. Simon first attended Loughborough Grammar School from 1977 to 1984, where they obtained 5 A-levels and 10 O-levels. Simon then went on to study at the University of Bristol, earning a BSc in Electrical and Electronic Engineering from 1985 to 1988. Later, they pursued a PhD in Communication Engineering at the University of Bristol from 1988 to 1993. In addition to their formal education, Simon also obtained two certifications from Microsoft Corporation. In May 2009, they became a Microsoft Certified Technology Specialist (MCTS) for Dynamics: Microsoft Dynamics CRM 4.0 Installation and Deployment. During the same time, they also obtained another MCTS certification for Windows Server 2008 Network Infrastructure Configuration.