Regional Sales Coordinator

At Ouster, we build sensors and tools for engineers, roboticists, and researchers, so they can make the world safer and more efficient. We've transformed LIDAR from an analog device with thousands of components to an elegant digital device powered by one chip-scale laser array and one CMOS sensor. The result is a full range of high-resolution LIDAR sensors that deliver superior imaging at a dramatically lower price. Our advanced sensor hardware and vision algorithms are used in autonomous cars, drones and many other applications. If you’re motivated by solving big problems, we’re hiring key roles across the company and need your help!

Ouster is hiring a Regional Sales Coordinator to help our Asia Pacific team be as successful as they can possibly be - We are working with customers from Dubai to Tokyo and Seoul to Aukland. This position will serve primarily to help our commercial team manage their customer engagements, opportunities and ongoing projects relating to both prospective and existing customers. The role will liaise between the Revenue Operations, Finance, Logistics, Sales and Technical teams to ensure we maintain a high level of customer focus and satisfaction.

Key Responsibilities:

• Assist the commercial Sales team on opportunity management and order planning
• Process customer sales orders, including the issuance of sales quotations, purchase orders and other sales documentation
• Liaise with customers and logistics to support on shipment delivery and/or customs clearance matters
• Ensure all sales related documentation and flows are followed in a timely manner both internally and externally
• Coordination of regional marketing events and campaigns as required by the team
• Account receivables follow up
• Liaise with team to ensure stock and sales forecasts are up to date
• Handle topics related to the proper running of the local company and tasks related to day-to-day operation including management of subcontractors and handling of bills etc.
• Be the glue that holds the team together!

Desired Qualities and Skills:

• Diploma in business or engineering or other relevant qualification
• Business fluent or native-language English (written and spoken) + one of the following languages ideally (Chinese, Korean)
• Working experience with the following key knowledge:
• Order processing flow
• Shipment documentation & Customs requirements (Incoterms)
• Basic sales, trading and contracting concepts
• Experience of CRM and ERP systems
• Experience in a mutli-cultural international team environment
• Positive and flexible attitude with independent management initiative