Heather Craig

Heather Craig possesses a robust background in product development and customer service within the retail and manufacturing sectors. Currently serving as the Product Development Strategy Coordinator at Outdoor Cap Company since July 2017, Heather leads cross-functional teams to drive market research, product launch coordination, and customer engagement. Previous roles include Account Lead and Customer Care Specialist at Outdoor Cap, where Heather excelled in managing customer relations and product quality. Heather's career began at Walmart Home Office in category and CAD specialization, followed by a role as Transportation Coordinator at Transplace and experience as a Substitute Teacher. Heather holds a Bachelor's Degree in Business Administration and Management from the University of Phoenix.