Florentina Johnson

Florentina Johnson is a seasoned professional with extensive experience in deal operations and customer service. Currently serving as Sr Manager of Deal Desk at Outreach since January 2022, Florentina has previously held key roles such as Manager of Deal Operations and Order Management Specialist at Smartsheet, and Senior Deal Desk Coordinator at Tableau Software. Florentina's expertise spans reviewing and processing orders, managing customer relationships, and supporting sales and marketing initiatives. Earlier experience includes a role at RF Surgical Systems, Inc. focused on inside sales and customer service, as well as positions at Nordstrom, where Florentina honed skills in retail management and customer engagement. Florentina holds a Bachelor of Arts in Sociology from the University of Washington.