Pam O. (Clayton)

Senior People Business Partner - Customer Experience at Outreach

Pam (Clayton) O. has a diverse work experience that spans various industries and roles. Pam (Clayton) is currently working at Outreach as a Senior People Business Partner - Customer Experience. Prior to this, they held roles at BlackLine, where they served as a Strategic Talent Partner and a Senior Human Resources Business Partner. Pam (Clayton) was responsible for providing guidance and support to leaders in areas such as employee development, retention, and succession planning. Before BlackLine, Pam worked as an HR Business Partner at Crane Aerospace & Electronics, where they acted as a strategic partner to managers on site. Pam (Clayton) also has experience in HR Generalist and Talent Acquisition roles at NASCO, where they provided support in employee relations, performance management, and job description development. Pam has also volunteered at the Georgia Aquarium and Cobb Energy Performing Arts Centre. Earlier in their career, they worked as an HR & Recruiting Specialist at Surgical Information Systems and as an SAT and GRE Prep Teacher at Kaplan. Pam (Clayton) also had a contract position as an Interactive Manager at Solar Velocity. Additionally, Pam gained experience working as a Cash Office Associate at TJMaxx. Overall, they have demonstrated expertise in HR management, talent acquisition, and strategic business partnering throughout their career.

Pam (Clayton) O. has a solid educational background with a focus on psychology and human resource management. Pam (Clayton) earned a Bachelor of Science (BS) degree in Psychology from Clemson University, attending from 2003 to 2007. Following their undergraduate studies, they pursued a Master of Arts (MA) degree in Industrial Organizational Psychology and Human Resource Management at Appalachian State University, where they completed their studies from 2007 to 2009. Pam also received their high school education at Lassiter High School from 1999 to 2003.

In addition to their formal education, Pam has obtained several certifications to enhance their professional skills. These certifications include becoming a Certified Strategic HR Business Partner from AIHR | Academy to Innovate HR in August 2020, achieving the status of Open Water Diver through PADI in February 2014, earning the Certified Internet Recruiter (CIR) credential from AIRS in June 2013, and obtaining both the Professional in Human Resources - California (PHRca) and the Professional in Human Resources (PHR) certifications from HRCI in August 2019.

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Timeline

  • Senior People Business Partner - Customer Experience

    April, 2022 - present