Sonia Makhijani Mph

Senior CX Insights Analyst at Outreach

Sonia Makhijani, MPH, has a diverse work experience spanning various roles and industries.

Most recently, they were a Senior CX Insights Analyst at Outreach, starting in April 2023.

Prior to that, from December 2021 to March 2023, they worked at Issuu as a Senior Business Intelligence Developer, focusing on Sales & Customer Success.

From January 2021 to December 2021, Sonia was the Manager of Data, Analytics & Market Research (RevOps) at Entertainment Partners. Sonia'sresponsibilities included leading data reporting, analysis, and market research efforts for the Sales & Revenue Operations team. Sonia also played a key role in improving Salesforce structure and data quality, and conducted customer sentiment/NPS surveys.

Before joining Entertainment Partners, Sonia worked at Applied Research-West, Inc. as a Data Science Consultant. In this role, they supported Fortune 500 clients with their data and market research needs. Sonia utilized Python, Qualtrics, SQL, Tableau, and visualization techniques to convert survey data into actionable insights.

Sonia's prior experience includes roles at California Academy of Family Physicians (CAFP), where they were a Manager leading research and data analysis initiatives related to healthcare issues and policies, as well as at 504HealthNet, where they worked as a Research Analyst to ensure access to quality health services in the New Orleans area.

Sonia also has experience as a Graduate Teaching Assistant at Tulane University, an Administrative and Clinical Assistant at Santa Monica Laser and Skin Care Center, and a Research Assistant at David Geffen School of Medicine at UCLA.

Overall, Sonia's work history demonstrates their proficiency in data analysis, market research, sales and customer success, and healthcare policy analysis.

Sonia Makhijani, MPH has a background in public health and data science. In 2007, they started their undergraduate studies at UCLA, where they earned a Bachelor of Science (B.S.) degree in Integrative Biology and Physiology in 2011.

Sonia furthered their education at Tulane University from 2013 to 2014, specializing in health policy. During this time, they pursued a Master of Public Health (MPH) degree.

In 2018, Sonia attended General Assembly, where they completed a Data Science Immersive program. This experience allowed their to enhance their skills and knowledge in the field of data science.

Based on the provided information, Sonia Makhijani, MPH has completed their Bachelor's degree, Master's degree in public health, and a data science program. Sonia has a strong educational background in health policy, integrative biology and physiology, and data science.

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Timeline

  • Senior CX Insights Analyst

    April, 2023 - present

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