Tristian Thompson

Technical Support Engineer, Enterprise at Outreach

Tristan Thompson's work experience begins with their role as a Technical Support Engineer at Outreach, where they started in 2022. Prior to this, they worked at Apple as a Senior Technical Support Specialist starting in 2013. Tristian also has experience as a Senior Technical Support Consultant at SupportSpace, Ltd., where they received outstanding performance reviews and maintained a high rate of issue resolution for clients. Tristian worked in this role from 2012 to 2013. Before that, they were a Department Manager at Walmart from 2008 to 2012. Additionally, Tristan served as an Information Technology Manager at Trust Tech Computers, where they oversaw the company's computing needs and implemented technological solutions to address security threats. Tristian held this position from 2010 to 2012.

Tristian Thompson attended the University of West Georgia from 2005 to 2011, where they obtained a Bachelor of Business Administration degree with a focus on Management Information Systems. In addition, they briefly attended Atlanta Technical College in 2005. Tristian has also obtained certifications, including the Apple Certified Help Desk Specialist (ACHDS) and Apple Certified Support Professional (ACSP) from Apple in August 2018. Furthermore, they are a Certified Customer Service Specialist, obtained from Atlanta Technical College, although the specific details regarding the month and year are unavailable.

Links

Timeline

  • Technical Support Engineer, Enterprise

    March, 2022 - present