Vadim Volk

Vadim Volk has extensive experience as a Principal Product Designer, specializing in user experience (UX) design. Vadim has worked for various companies, including Outreach, Providence Health & Services, Amazon, Amazon Web Services, Ascentis, Brown Brothers Harriman, Eze Castle Software, Advent Software, and Microsoft Corporation.

At Outreach, Vadim currently holds the position of Principal Product Designer. At Providence Health & Services, they led product design, strategy, and client relationships for the largest regional health network. Vadim'sresponsibilities included designing patient and provider experiences for telemedicine virtual visits, AI-based chat, digital registration, insurance card processing, scheduling, in-person kiosks, and appointment management. Vadim also designed a simplified account management experience for 3 million patients to access their medical records online.

During their time at Amazon, Vadim served as a UX Designer for multiple projects. Vadim led the UX design and architecture for Amazon Photos, a service that allows customers to order custom photo prints. Vadim also designed a tool for managing every retail item sold on Amazon, resulting in a significant increase in productivity for vendor managers.

At Amazon Web Services, Vadim led the UX redesign of AWS Service Catalog, a tool used by the largest AWS clients for governance and management of AWS products. Vadim developed a new design framework and drove its implementation.

At Ascentis, Vadim established the UX discipline and best practices, focusing on customer-centered design and user research. Vadim also re-architected a new HR software product for mid-sized companies.

During their time at Brown Brothers Harriman, Vadim led the UX design process and created prototypes for internal and customer-facing financial products. Vadim defined a long-term UX design vision, resulting in a significant improvement in user satisfaction.

At Eze Castle Software, Vadim designed and implemented new features for a financial trading system aimed at professional traders, increasing automation and efficiency.

At Advent Software, they designed knowledge-sharing software for the finance sector, optimizing data traffic latency and improving performance.

During their early career, Vadim worked at Microsoft Corporation, where they served as a Program Manager and Software Design Engineer. Vadim developed features and imaging algorithms for a photo management application and conducted user research with professional photographers. Vadim also worked on the Enterprise System Center Manager, designing simulations to address performance challenges.

Vadim began their career as the Systems Department Manager at Karsten - Sanitex SIA, where they managed programming projects and led the information technology team.

Overall, Vadim Volk has a diverse and impressive work experience, showcasing their expertise in UX design and their ability to lead and drive successful projects.

Vadim Volk earned their Bachelor of Science degree in Economics and Business Administration from RISEBA University, where they studied from 2005 to 2007. Prior to that, they completed another Bachelor of Science degree in Computer Science at the Transport and Telecommunication Institute from 1997 to 1998. Additionally, Vadim attended Rīgas Tehniskā universitāte (Riga Technical University), where they studied Economics. However, the specific duration of this education is not mentioned.