Paulo Cardoso Ferreira

Paulo Cardoso Ferreira has extensive work experience in technical knowledge management and content development. Paulo Cardoso has held various roles at OutSystems, including Principal Technical Knowledge Manager, Lead Tech. Knowledge Portfolio Manager, Content Team Lead, and Customer Success Content Manager. At OutSystems, they have managed teams and portfolios of documentation articles and online training assets, identified user needs, and planned technical content to address them. Prior to joining OutSystems, they worked as a Documentation Manager/Technical Writer at Collab and ZEUGMA. Paulo Cardoso also has experience as a Creative Copywriter at DDB and Lalaland. Furthermore, they have worked in various roles at Nokia Siemens Networks and Coriant GmbH & Co. KG, where they gained experience in testing, automation, and documentation coordination.

Paulo Cardoso Ferreira received their education in two main institutions. Paulo Cardoso attended the Instituto Superior de Engenharia de Lisboa from 2002 to 2008, where they studied Telecommunications, Electronics, and Programming. In 2010, they completed a Certified Scrum Master course, focusing on Agile and Scrum methodology.