Vasco Martins de Almeida

Vasco Martins de Almeida currently serves as Lead Analyst in Customer Success Operations at OutSystems, a position held since May 2019, following roles as Senior and Customer Success Operations analyst. Responsibilities include churn analysis, executive forecasting, and management of the Customer Success Compensation Plan. Previous experience encompasses a Business Analyst position at NOS SGPS, where Vasco focused on quality control tools and business unit KPI analysis, as well as roles at BNP Paribas Securities Services, where documentation analysis and reporting were primary tasks. Early career experiences include an internship in auditing at Jerónimo Martins and a marketing internship at Instituto Superior de Gestão. Vasco holds a Master’s degree in Finance from ISEG and a Bachelor’s degree in Management from Instituto Superior de Gestão, along with additional qualifications in Financial Analysis and international experience from the Universitat de Barcelona.