The Customer Care and Experience team at Ovo Group focuses on delivering exceptional service and support to customers while advancing the company's net-zero carbon mission. This team manages customer interactions, oversees complaint resolution, optimizes supply chain and resource insights, and ensures high-quality standards in customer engagements. They also foster strong supplier relationships and drive employee engagement and internal communications to maintain a cohesive and customer-centered service environment.
Brenda Hendry
Senior CS Learning Lead
Charlotte Mountjoy
Head Of Insight At OVO
Dan Egarr
Senior Workday HCM Analyst
Darren Nicholl
Complaints Squad Lead (ehu)
Douglas Acheampong
Account Manager
Jessica Holme
Commercial Analytics Manager
Joe Jones
Head Of Customer Care
John Hawkins
Senior Procurement Manager, Te...
Jonathan Collins
Senior Resource Insight Manage...
Jordan Fretwell
Contract And Supplier Manager
Kelly Bush
Senior Supplier Relationship M...
Rachael Wright McIpp...
Payroll Team Leader
Roseanne Baxter
Head Of Customer Care
S-J Mitchell
Senior Fleet & Supply Chain Ma...
Sarah B.
Head Of Customer Experience
Saskia Hume
Internal Communications & Peop...
Sharon Sheen
Quality, Risk And Control (tea...
Stephanie Thomson
Partnership Collections Team M...
Steve Lynch
Technical Support Services Tea...
Suzy McFall
People Engagement Manager
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