Drinne Rawlins

Drinne' Rawlins has a varied work experience in customer service and hospitality. In 2022, they became an Owner Customer Support Advocate, where they helped local business owners by providing them with the tools they need to succeed. In 2021, they worked as a Customer Care Professional for American Express, and as a CSR III for STARTEK, where they handled incoming call overflow from the public to gain general information about COVID-19 protocols and procedures. Drinne' also worked as a CCP for AnswerNet, where they conducted outgoing calls to give general information and answer any questions pertaining to the COVID-19 Pandemic. From 2017 to 2021, they were employed by HEI Hotels & Resorts as a Spa Director/ Asst. Front Office Manager and Front Office Supervisor/Manager On Duty. From 2016 to 2021, they were employed by The Ritz-Carlton Hotel Company, L.L.C. as a Front Desk Agent, Member Experience Concierge, and Recreation Coordinator/ Retail Clerk. During their time at The Ritz-Carlton Hotel Company, they increased OSAT scores from 70.5% to 76.7% in 2016.

Drinne' Rawlins received a High School Diploma from Charlotte Amalie High School in 2005 after studying International Law and Legal Studies. In 2009, they obtained a Bachelor of Fine Arts - BFA in Interior Design from The Art Institutes.