Josiah Young

Director Of Operations & Paid Media at Oxbird

Josiah Young has a diverse work experience, beginning with a Sales Clerk position at B. Turner's Clothing Company from 2012 to 2014. Josiah then worked as a Maintenance Technician at The Master's University from 2014 to 2015, and a Head Resident Assistant at the same university from 2015 to 2016. In 2016, they began working as an Academic Administrator and Academic Intern at Gulf Training Center, and as an Independent Contractor for Self-Employed. In 2016, they also began working at oxbird, where they held various roles including Director of Operations, Operations Manager, Account Operations Manager, Senior Paid Search Team Lead, Specialist, Launch Manager, and Coordinator. In these roles, they managed employees in growth, development, operations, billing, and customer services while reporting to the CEO; wrote job descriptions for, interviewed, hired, and fired employees in those focus areas; organized company data, created reports and dashboards, and provided executive summaries of data trends and actionable insights related to revenue, retention, and employee workloads; and collaborated with the CEO on the logistics, leadership, and execution of annual, in-person summits for all employees. Josiah was also responsible for 50+ paid search clients (Google Ads, Microsoft Ads) with total monthly ad spend over $200K and for relationships with dozens of partners, and eventually organized their onboarding process. At Gulf Training Center, they researched, implemented, and managed all the software systems necessary for daily operations while documenting student grades, transcripts, and payments; graded and completed teacher's assistant tasks for all courses; and helped with the development of syllabi and assignments. As an Independent Contractor, they completed jobs involving electrical, plumbing, drywall, doors, windows, flooring, paint, siding, and landscaping, planned scopes of work, purchased materials, and punctually finished scheduled jobs while growing in customer service skills, and acquired 15 clients by applying well-organized and flexible problem-solving skills to unique property concerns.

Josiah Young attended Middle Georgia State University from 2012 to 2013, where they partially completed a Bachelor of Arts in General Studies. Josiah then attended The Master's University from 2013 to 2016, where they earned a Bachelor of Arts in Ancient Near Eastern and Biblical Languages, Literatures, and Linguistics. Josiah has also obtained several certifications from Google, including Google Web Designer Basics (2020), Google Ads Search Certification (2020), Google Ads Display Certification (2019), Google Ads Shopping Certification (2019), and Google Ads Video Certification (2019).

Links

Timeline

  • Director Of Operations & Paid Media

    October, 2019 - present

  • Senior Paid Search Team Lead, Specialist, Launch Manager, Coordinator

    July, 2016