Roshan D'Souza

Roshan D'Souza is an experienced International Recruitment Officer currently employed at Oxford International Education Services since April 2023. Prior to this role, Roshan worked as a Customer Service Representative at Edelweiss from October 2018 to April 2019, managing customer policies and composing emails. Roshan also held positions at Tata Consultancy Services from June 2016 to April 2018, providing support for UK-based pensions, handling queries, mentoring new team members, and maintaining high quality and accuracy without unplanned incidents. Earlier roles at Serco included similar customer service responsibilities, with a focus on credit reports, team mentoring, and participation in a pilot process due to outstanding performance. Roshan holds a Bachelor of Commerce degree from St. Andrew's College of Arts, Science and Commerce and has pursued additional education at The True School of Music from 2020 to 2023.