AY

Andy Yong

Associate Director APAC Customer Services at Oxford Nanopore Technologies

Andy Yong has extensive work experience in various technical and customer service roles. Andy is currently serving as the Associate Director of APAC Customer Services at Oxford Nanopore Technologies. Prior to that, they were the Customer Services Manager for the Asia-Pacific region at the same company. Before joining Oxford Nanopore Technologies, Andy worked at Bio-Rad Laboratories as the SEA Technical Services Manager, where they successfully led the service team to secure major tenders and exceeded service revenue targets. Andy also held positions at KaVo Dental, Sony Ericsson, DELL Inc, Alpine Electronics Asia, SIEMENS Pte Ltd, and EPSON Singapore Pte Ltd, where they demonstrated their skills in managing service teams, negotiating contracts, and implementing service strategies. Overall, Andy Yong has a strong background in technical services and customer support.

Andy Yong attended Southern Cross University where they pursued a Bachelor of Business Administration (BBA) with a focus on International Business. Prior to this, they attended Singapore Polytechnic where they studied Electronics and Communications Engineering. The exact start and end years for both educational experiences are not provided.

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Timeline

  • Associate Director APAC Customer Services

    April, 2022 - present

  • Customer Services Manager APJ

    April, 2020

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