Melanie Langston

Melanie Langston currently serves as the Head of Claims for Workforce Benefits at Pacific Life, a position held since December 2022. Prior to this, Melanie accumulated over 19 years of experience at Unum, advancing through multiple roles including Assistant Vice President of Operational Effectiveness, where responsibilities included leading project teams to enhance operational efficiency, customer satisfaction, and employee satisfaction. Melanie's career at Unum also encompassed leadership positions such as Assistant Vice President of Absence Management Center Shared Services, Director of Clinical and Vocational Services, and Director of Long Term Disability. Earlier in their career, Melanie worked as an Office Manager at Edward Jones, overseeing administrative functions and sales support. Melanie holds Bachelor's Degrees in Business Administration and International Management from the Akademie for Buerokommunikation und Welthandelssprachen in Mannheim, Germany.