Jordan Brown has worked in various roles since 2019. In that year, they worked as a Service Desk Analyst for RL Canning, an Intern for Diversified Services Network, Inc., a Student Intern for the Illinois Department of Healthcare and Family Services, and a Furniture Installer for RESOURCE ONE OF ILLINOIS LTD. In 2020, Brown became a Customer Success Manager and a Customer Support and Quality Assurance Coordinator for Page Vault. During their time as a Student Intern for the Illinois Department of Healthcare and Family Services, Brown became an active participant in the EDITS work group, learning the current method of edit application and the development and redefinition of edits to the new system fields. Jordan also reviewed past Project Initiation Requests (PIRs) and Project Resolution Requests (PRRs) to determine if there had been updates made to edits from the last definition date of the key edit information report.
Jordan Brown attended William Woods University from 2015 to 2020, where they earned a Bachelor's degree in Management Information Systems, General. In November 2017, they obtained the IC3 Computer Literacy certification from Certiport - A Pearson VUE Business.
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