PagerDuty
Daniela Velásquez is a skilled Customer Success Manager at PagerDuty since February 2023, with a robust background in customer success and experience management. Prior roles include Customer Success Team Lead for Chile, Argentina, and Uruguay at SimpliRoute from September 2021 to February 2023, and Customer Experience Specialist at Shipit for a brief period in 2021. Daniela's career began at Denomades, where responsibilities included sales and operations, focusing on customer service through various channels and reservation management. In addition, marketing expertise was gained at StudyTours, where Daniela designed digital content and developed advertising strategies. Daniela earned a degree in Publicidad from Universidad 'Alejandro de Humboldt' between 2010 and 2014.
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PagerDuty
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PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Notable customers include GE, Vodafone, Box and American Eagle Outfitters.