Jimena Vasquez

Head Of Renewals, Americas SMB & Midmarket I Customer Success Group at PagerDuty

Jimena Vasquez is an accomplished professional with extensive experience in customer engagement, business development, and team leadership across various sectors. Currently serving as the Americas SMB & Mid-Market Renewals Team Leader at PagerDuty, Jimena leads a team of seven Renewal Managers to optimize negotiation strategies and enhance customer value. Prior experience includes significant roles at Infor, where responsibilities spanned from managing customer engagement initiatives to spearheading new business development in Latin America. Jimena has also contributed to the World Food Programme by designing a successful fundraising proposal and conducted economic research at various organizations. Educational credentials include a Master's degree in Economics and Finance from Brandeis International Business School and a Bachelor's degree in Economics and Politics from Brandeis University.

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