Lee Massengill

Lee Massengill is a seasoned professional in customer success and account management with extensive experience in software as a service (SaaS) environments. Currently serving as a Senior Customer Success Manager at PagerDuty since November 2020, Lee's prior roles include Client Success Director at Acoustic and Senior Client Success Manager at IBM, where responsibilities encompassed driving product adoption, managing complex transactions, and ensuring client satisfaction. Lee also has a strong background at Silverpop, where achievements included multiple accolades for sales performance. An alumnus of Kennesaw State University, Lee holds a Bachelor's degree in Business Administration with a concentration in Finance.