Vinh T. is a seasoned IT professional with extensive experience in solutions consulting and technical architecture. Currently serving as a Senior Solutions Consultant at PagerDuty since June 2022, Vinh previously held the position of Senior Advisory Solution Architect at ServiceNow, where significant contributions included driving customer adoption of AIOps and IT Transformation, generating substantial new net annual contract value for key accounts. Prior roles encompassed principal consulting positions at CA Technologies and solution architect roles at Hewlett Packard, demonstrating expertise in automation, virtualization, and cloud computing. Vinh began a career in IT as a Senior UNIX and Weblogic Server Administrator at Sircon Corporation and has a longstanding foundation in UNIX systems and Oracle databases, resulting from earlier positions. Vinh earned a Bachelor of Science degree in Computer Science from the University of Michigan-Flint, where educational pursuits concluded in 1986.