Michael H. has a diverse work experience spanning over 16 years. Michael most recently worked at Paligo as a Solutions Engineer. Prior to that, they worked at Navy Federal Credit Union as a Senior Technical Writer, specializing in Monitoring & Alerting. Michael also held roles as a Senior Technical Writer and Technical Writer in App Maintenance & Support at Navy Federal Credit Union. Before that, they worked at BB&T as a UX Content Strategist (Contract) and at SoftPro as a Senior Technical Writer. Michael also gained experience as a Communications & Information Specialist at Texas Land Title Association, where they managed a title insurance resource and converted a legal library into a web-based subscription service. Michael'searlier experience includes roles as a Graduate Research Assistant at Clemson University, where they taught and conducted research, and as a Test Developer at Harcourt Assessment, where they developed educational material and collaborated with subject matter experts. Michael began their career as a Member Service Specialist at USAA.
Michael H. earned a Bachelor of Arts (B.A.) degree in Humanities with a focus on World Music from Florida State University, where they were enrolled from 2000 to 2004. Following that, they pursued a Master of Arts (MA) degree in Professional Communication/Information Design at Clemson University from 2007 to 2009. In addition to their formal education, Michael H. has obtained several certifications, including "Git Essential Training: The Basics," "GitHub for Web Designers," and "Learning Git and GitHub" from LinkedIn, all obtained in January 2020.
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