Vincent Carbellano

Customer Experience Manager at Paloma Health

Vincent Carbellano has a diverse work experience in customer experience management and support roles. In 2012, they started working as a Consumer Relations Representative at The Topps Company, where they provided excellent customer service through various channels. Vincent then became a Customer Service Supervisor, responsible for designing processes to manage customer issues efficiently.

In 2014, Vincent joined Noom Inc., where they worked as a Customer Support Specialist and later as a Customer & Employee Success Manager. Vincent excelled in these roles, demonstrating their ability to support customers and ensure their success with the company's products and services.

Vincent expanded their skills in support management by joining Anchor in 2018 and subsequently Spotify in 2019, where they held the position of Support Manager. At P.volve, they served as a Senior Customer Experience Manager, further showcasing their expertise in delivering exceptional customer experiences.

Vincent's most recent work experience is as a Customer Experience Manager at Paloma Health, starting in November 2022. With a proven track record in customer service and support, Vincent brings valuable expertise to drive customer satisfaction and loyalty in their current role.

Vincent Carbellano received their Bachelor of Arts degree in Psychology from The City University of New York. Vincent completed their undergraduate education at the institution from 2006 to 2011.

Links

Previous companies

Spotify logo
Noom logo

Timeline

  • Customer Experience Manager

    November, 2022 - present

View in org chart