Browell Parhusip has extensive experience in customer service within the insurance industry, currently working at PT Pan Pacific Insurance since May 2012 as part of the Care Center, where responsibilities include handling customer complaints, providing information on insurance products, and monitoring Admedika systems. Previously, Browell served as a customer service representative at PT Asuransi Sinar Mas from March 2009 to April 2012, focusing on customer complaints, hospital provider assistance, and claim procedures. Additionally, Browell has experience as a sub-contractor builder with Alfinco. Educational qualifications include a Bachelor's degree in English Language and Literature from STBA LIA (2011-2013) and a Diploma in the same field from Bina Sarana Informatika (2005-2009).
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