Customer Service · Full-time · Athens, Greece
Why Join Us
At Pandas, we offer a dynamic work environment where you can contribute to the success of our global operations. You'll be part of a team dedicated to delivering high-quality products and services to our valued partners. Join us and become a crucial part of our mission to redefine the smart device trade-in service industry.
Job Description
As a Trade-In Support Agent at Pandas, you are at the cutting edge of our service, one of the most integral parts of making our AI-powered service work. You play a pivotal role in ensuring the quality and reliability of our global smart device trade-in service. Additionally, you will oversee the performance of Pandas' retail and online service worldwide, ensuring seamless operations, while serving as a point of contact for our business partners to resolve inquiries and concerns via the customer support application, email, or phone. Guiding partners through troubleshooting procedures to resolve issues efficiently is also part of your responsibilities. Adherence to company policies and procedures to maintain quality standards is essential.
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What We Offer