Nazar del Rosario

Nazar del Rosario is a seasoned professional in customer success management with extensive experience across multiple organizations. Currently serving as a Senior Customer Success Manager at Pantheon Platform since September 2023, prior roles include Customer Success Manager at Everbridge and xMatters, inc., and Director of Customer Success at Battlefy, where significant achievements included reducing ticket costs and increasing customer satisfaction scores. At A Thinking Ape, Nazar led the growth of a customer support team and implemented effective support systems for various mobile apps. Earlier positions at Sophos, Graycon Group, and Wood's Homes involved technical support, IT consulting, and infrastructure management, showcasing strong problem-solving abilities and contributions to service quality. Educational qualifications include a degree in Technology Infrastructure Management from the Southern Alberta Institute of Technology.