Irina Ilyaev

Irina Ilyaev is an experienced professional in customer operations and business analysis, currently serving as a Customer Operations Specialist at Papaya Global since November 2021, contributing to a comprehensive workforce management solution. Previously, Irina worked as a Business Analyst at Syberry from July 2020 to March 2021, focusing on business process analysis and requirements gathering for an ERP system project, and also served as a Business Analyst at IT Academy in early 2020 for the HORECAHELP project. Irina's earlier experience includes a long tenure at Endwest Company LTD from May 2012 to July 2020, where the journey progressed from junior assistant to Leading Sales Manager, with responsibilities spanning customer service, negotiation, and team mentorship. Educational qualifications include a Bachelor's degree in Economy and Trade Management from Belarus State Economic University, completed in 2012.