Jenn Rodriguez joined PTL as an Order Entry Specialist in 2015, before eventually advancing to her current position as Assistant Customer Service Manager.
Ms. Rodriguez works closely with both customers and the Order Entry personnel, ensuring clients receive the best care possible the moment samples arrive for analysis. Ms. Rodriguez assists managing the Customer Service department with Ms. Hubert, focusing on processes related to customer orders, client relations, reporting, and sales. In addition, Ms. Rodriguez specializes in human resources, relied upon to assist with benefit administration, adherence to state/federal guidelines, and new staff onboarding.
Ms. Rodriguez received a Bachelor of Science degree in Business Administration from Devry University.
Current role
Assistant Customer Service Manager at Online Access
Assistant Customer Service Manager at RefrigiWear, Inc.
Assistant Customer Service Manager at Elica PB India Private Limited
Assistant Customer Service Manager at Hager Companies
Assistant Customer Service Manager at Hose Master LLC