Samer Moussa

Samer Moussa has a diverse work experience spanning over several roles and industries. Their most recent position was at Passion.io, where they served as a Customer Success Quality & Training Lead. Prior to that, they worked at kwentra as a Learning and Development Manager from March 2019 to December 2022.

Before joining kwentra, they were a QA/Training Lead at Radical Minds Technologies Pvt. Ltd., where they acted as a Floor Team Leader and was responsible for data and reports gathering, as well as creating a solid database for executives to follow.

Samer also served as an L&D/Technical Senior Trainer at Flyin.com where they met hiring requirements, delivered advanced courses, and provided technical training.

Their early career involved working at Teleperformance Egypt, where they held multiple roles. Samer initially served as a Soft Skills & Product Trainer, completing over 6900 training hours for newly hired employees. Later, they became an Operations Supervisor, managing day-to-day operations, coaching and developing a team, and analyzing profit and loss.

Overall, Samer Moussa has a strong background in learning and development, customer success, training, and operations management.

Samer Moussa attended Modern Academy Maadi from 2008 to 2012, where they earned a Bachelor's degree in Business Administration and Management, General.