Malissa Hunter-Taylor

Malissa Hunter-Taylor is an experienced professional in account management and collections with a career spanning over two decades. Currently serving as a Client Analyst at Crestmark, a division of MetaBank, since March 2021, Malissa manages a portfolio of accounts, focusing on operational risk, loan collateral performance, and supporting Account Executives. Previously, Malissa held roles at WEX Fleet One as Accounts Receivable Team Lead and Account Executive, overseeing client targets and compliance in funding processes. Additional experience includes positions at Caterpillar Financial as a Collections Specialist, Sysco as an Earned Income Account Analyst, and Ford Motor Company as Collections Manager. Malissa holds a BS in Psychology from Tennessee State University and has a background in managing collections, vendor relations, and financial documentation.