Garrett A. South

Garrett A. South, MPH, CPXP, serves as the Senior Leader and Director of Patient Experience at CommonSpirit Health, overseeing multiple departments, including Service Excellence and Patient Relations, at California Hospital Medical Center. In addition, Garrett holds various leadership roles, including Board Member at Pathways LA and The Beryl Institute, where involvement includes the Patient Experience Advisory Board and the Conference Planning Committee. Garrett is also the Vice President of Administration for the Downtown Los Angeles Neighborhood Council, advocating for community issues. Previous experience includes roles in patient experience at NewYork-Presbyterian Hospital and project management at Neighborcare Health, along with administrative internships at Emory Healthcare. Garrett holds a Master of Public Health from Emory University and additional certificates emphasizing service excellence and socio-contextual determinants of health.